Returns
Non-Damaged Items Policy
At PatioFurniture.com we want to make buying online seamless and easy. We travel the world seeking the highest quality outdoor furniture available. Time is taken to inspect every order for accuracy and quality. PFC encourages each customer to measure the area to be furnished as well as access and entry to those areas to be sure your furniture’s size is appropriate for your available space. Colors may appear differently on any monitor and we suggest requesting fabric and finish samples to be confident of your choice. Every order is custom made for your area so in the case an item is not what you expected we will arrange for return of that item (less shipping and handling) but may be subject to a restocking fee up to 50% of the cost of the item to be returned. This fee is used to prepare the returned items for resale. All return authorizations must be followed to ensure proper credit. To return an item you must contact customer service within 7 days of the receipt of your order at 888-3-PATIO-5 or email at info@patiofurniture .com to be eligible for a return. Customer service will process your request and give you instructions for your items return. The item must be received by PFC in unused condition and in its original packaging. Any refused order will be subject to the restocking fee. We stand behind the quality of everything we sell. Your satisfaction with our products is our number one goal.Damaged Items Policy
Please call 888-3-PATIO-5 or e-mail us at info@patiofurniture.com for a Damaged Item Claim within 7 DAYS of receiving a damaged item. If you do not report a damaged item to us within the required 7 days you will be eligible for the non damaged return policy only. Please be prepared to provide digital photography highlighting the damaged items. Once a determination is made PFC will provide instructions for the products return. A replacement item or service call will be arranged at our discretion and at no charge to you. Many times our experienced furniture technicians can repair your furniture to "new" with very little effort.Shop from our huge selection of outdoor, garden and patio furniture online from www.patiofurniture.com. Buy patio dining sets, traditional patio furniture sets, outdoor tables, chairs and chaise lounges from the the leading patio furniture e-commerce website. We feature contemporary wicker bistro sets, Kingsley-Bate outdoor teak benches, modern Woodard wrought iron tables, brand-name cast aluminum outdoor furniture and more at affordable prices.
The evolution of patio furniture design and durability over the past decade has been nothing short of remarkable. Now, in 2011, PatioFurniture.com has the most incredible selection of everything that is great in outdoor patio furniture and accessories. Choose from aluminum patio furniture, wicker patio furniture, wrought iron patio furniture and teak patio furniture, sourced from the finest artisans and craftsmen from around the world. Made from materials of the highest quality, our outdoor patio furniture is built to last with minimal, easy maintenance.
Everything you need to create the outdoor space of your dreams you'll find here. Shop for patio dining sets, patio chairs, patio tables, patio umbrellas and outdoor chaise lounges. We also have some fabulous patio accessories to complete your oasis. Perhaps a Tommy Bahama rug, or an accent table will do the trick. An outdoor clock would be nice, and our outdoor lighting adds an illuminating touch. Maybe an outdoor bench, planter, or a designer storage box will accomplish your design goals, but rest assured that PatioFurniture.com is a lot more than patio furniture sets.
Planning for the vacation in your backyard starts at PatioFurniture.com. Everything you need can be found on the tip of your fingers. In addition to a superb selection of gorgeous outdoor patio furniture, count on us for superior White Glove Delivery and unmatched friendly and efficient customer service. We are with you from start to finish, with our focus on making sure your buying experience is such that you will want to shop with us again, and recommend us to your friends.
